ReviewIQ is Africa's leading review intelligence platform. Aggregate, analyse and act on reviews and ratings from every review site — in one place.
of companies say they're effective at turning customer insights into action — Forrester
of consumers read reviews for local businesses — BrightLocal, Local Consumer Review Survey 2026
verticals and sub-verticals contextualised by AI-powered analytics
Your customers are already telling you exactly what to fix — on Google, Tripadvisor, Yelp and a dozen other review sites. But scattered across platforms, that signal gets lost.
Every location, product and brand collects ratings on different review sites. Nobody sees the full picture in one place.
A 3.8-star average tells you something is wrong — not what, where, or how to fix it. Star counts alone don't drive decisions.
Unanswered reviews cost trust and rankings. Without one inbox for every platform, responses fall through the cracks.
Aggregate every review and rating your business receives, across every review platform, automatically.
AI models turn raw reviews into contextualised, decision-ready insight.
Close the loop with routing, automation and AI assistance built in.
ReviewIQ connects to the review and ratings platforms your customers actually check — and brings them into a single view.
Ratings decide whether customers discover you, buy from you and come back. ReviewIQ connects review insight to every stage of the lifecycle.
Everything you need to understand, respond to and improve your ratings — nothing you don't.
Read and respond to reviews from every platform in one place — with AI-drafted replies in your brand voice.
Sentiment, themes and root causes extracted automatically — so a rating always comes with a reason.
Track star ratings by location and product over time, and benchmark against competitors on the same platforms.
"For the first time we can see every review, for every branch, on every platform — in one dashboard. We fixed our two worst-rated locations in a quarter."— Operations Lead, Multi-location Retailer
A proven five-step process gets your team from kickoff to confident daily use.
Discovery, requirements gathering and a finalised timeline.
Best practices combined with your requirements to optimise use.
Internal testing, quality checks and user acceptance feedback.
Role-based training for every team that touches feedback.
Coaching, office hours and advanced administrator training.
Join the businesses across Africa turning reviews and ratings into their competitive advantage.
Book a demo